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In Times of Bereavement

If Death Occurs At Home

1. Telephone the doctor who will visit to confirm that death has taken place.

2. Contact a funeral director.

3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).

4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

1. Contact a funeral director to inform him his services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

Bereavement Counselling

Cruse Bereavement Care - somewhere to turn when someone dies
Death is a part of life, and grieving a natural process. Cruse is committed to breaking the stigma around grief and ensuring that everyone, no matter how old or young, can access the highest quality support following a bereavement. Not only does Cruse provide a telephone helpline and the useful information you will find on the website, but our trained volunteers provide face-to-face support and practical advice in branches across England, Wales and Northern Ireland. If you are a young person, you might also want to visit RD4U, where you can find helpful information and an interactive messageboard to share your stories and support others in a similar situation.
Our National Helpline phone number is 0844 477 9400, open Monday to Friday 9am to 5pm except for Tuesdays when it is open until 8pm. The local contact number is 01483 565660



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