You can now book appointments with our healthcare assistant online. Please see the following page for details.
The doctors' morning and evening surgeries operate on a walk-in basis. Patients simply arrive during the set hours of 08:30 - 10:00 and 15:30 - 17:15. There is no need to telephone in advance. The receptionist books patients in and can give an estimated waiting or "appointment" time. The system is unique and very popular with our patients and endorsed by our Patient Participation Group.
Patients with an ongoing problem are encouraged to see the same doctor whenever possible. Similarly if you have come to discuss the results of a test please see the doctor who requested it. In these circumstances it may be best to check that that doctor is taking surgery and not away for some reason.
We would encourage patients who do not work to attend morning surgeries if possible to allow more opportunity for working people to attend evening surgeries after they finish work.
The relevant times along with individual doctor attendance can be found on the 'opening times' page.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Consultations with our nurses are by appointment and arranged via reception. Slots are available most weekday mornings, afternoons and some evenings up to 18:00.
If you feel your problem could be managed by telephone please call reception around 11:00 on 01252 793183. If your doctor is busy the receptionist will pass the message on and your doctor will call you back later.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.