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Seasonal Flu Clinics 2020

Everyone who is eligible for the vaccine will receive a letter in September from NHS England advising them of this and to encourage them to have it. This will be sent out nationally utilising practice data. 

We are in the process of finalising our clinics and we have been instructed to contact those patients who NHS England classified as High Risk of Covid-19 infection first.  Once this has been done we will be opening up the flu clinics to those in the remaining at risk groups starting with the eldest first.  We will endeavour to send text messages and emails out to those groups in a managed way to prevent our phone lines form becoming blocked.  Please wait for your text or email before telephoning to book an appointment our staff will not be able to book you an appointment until an invite has been sent to you. 

People aged 50-64 with a qualifying health condition that puts them at increased risk will be invited for an earlier appointment, in the usual way.

People in the 50-64-year old age group who do not have a qualifying health condition will not be vaccinated until November and December. They will only be invited for vaccination once higher risk groups have been completed, and only if there is sufficient vaccine.  No appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.

Children in year R to 6 (Primary Education) and those in year 7 (Secondary Education) will be offered the vaccine via the School Nursing Service.  The school will be making approaches to parents of these children to inform you of the date and seek consent for immunisation.

There will be a one way route into and out of the surgery to minimise any risk to both patients and staff.  Of course there will be some exceptions to this due to possible access issues for some of our patients.

We would ask all patients to wear a face mask/covering and observe the 2 metre social distancing rules.  Please turn up just before your booked appointment as queuing will take place outside of the building.

IMPORTANT: Security update to all Patient Access users

We wanted to make you aware that we will soon be emailing an important security update to all Patient Access users, including those registered at Holly Tree Surgery.

This email is to inform patients of an additional authentication step that will be introduced to Patient Access from next week. We are dedicated to safeguarding information relating to patient health, and the existing measures in Patient Access already offer a very high level of data protection and security.  We are introducing an additional authentication step when signing in to Patient Access to further protect our users’ data. They will be asked to set a ‘memorable word’ that they will need to enter three characters from when signing in to Patient Access, as well as their usual password.

In the email, we specifically ask patients to contact us directly with any questions rather than their GP practice, as we realise that it’s a very busy time for practices. Full wording of the email can be found here.

Data security is our priority, and the introduction of this new measure is important in providing further protection our to our users’ personal data.

If you have any questions please do not hesitate to contact us.

 Thanks,

The team at Patient Access