News

GP Patient Survey

An NHS survey has been conducted on patients recent experiences at their GP surgery, along with a comparison facility to other local surgeries. . Please find the link below for the results.

http://www.gp-patient.co.uk/report?practicecode=H81110

16/09/2021

Newsletter

To receive future editions of the newsletter straight to your inbox sign up below.

Seasonal Flu Clinics 2021

We regret that we have been advised by our Flu vaccine supplier that they cannot yet confirm delivery dates due to the transport/HGV driver difficulties. In view of this, NHS England has instructed us NOT to book our Flu vaccine clinics at this stage and to wait until we actually have recieved the vaccine. We apologise to our patients for this situation which is outside of our control. We hope to be able to provide an update by the end of September and to schedule clinics rapidly from then.

Please do not call to book an appointment. We will call or text you when we are able to book you in for your vaccination.

16/09/2021

IMPORTANT: Security update to all Patient Access users

We wanted to make you aware that we will soon be emailing an important security update to all Patient Access users, including those registered at Holly Tree Surgery.

This email is to inform patients of an additional authentication step that will be introduced to Patient Access from next week. We are dedicated to safeguarding information relating to patient health, and the existing measures in Patient Access already offer a very high level of data protection and security.  We are introducing an additional authentication step when signing in to Patient Access to further protect our users’ data. They will be asked to set a ‘memorable word’ that they will need to enter three characters from when signing in to Patient Access, as well as their usual password.

In the email, we specifically ask patients to contact us directly with any questions rather than their GP practice, as we realise that it’s a very busy time for practices. Full wording of the email can be found here.

Data security is our priority, and the introduction of this new measure is important in providing further protection our to our users’ personal data.

If you have any questions please do not hesitate to contact us.

 Thanks,

The team at Patient Access