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Flu Clinic's 2020

We have been exploring options on how best to deliver this seasons flu vaccinations to our patients with the on-going threat of Covid-19.

We have had to factor in social disatancing whilst ensuring we keep both patients and staff safe.  It is taking us much longer to process patients through our clinics.

Flu vaccinations will be by appointment only, booked in advance and you will be notified by text, email or by telephone when the appointments beocme available.

Please only call reception to book a Flu vaccination if you have received a text, e-mail or telephone message inviting you to do so.

We will be inviting you in age groups to book your appointment.

We are unable to deal with general Flu enquiries over the phone.

Please wait for your invitation. 

Therefore, Flu vaccinations will be administered as follows:

HEREFORE FLU VACINNATIONS WILL BE ADMINISTERED AS FOLLOWS:- 

  1. Covid High Risk Patients 
  2. Then our most senior patients and others in decreasing order of age.

Due to the vast numbers of patients need the vaccine we kindly request you not to telephone the surgery, we will contact you when we reach your age group.

Please note that, if you are aged between 50 and 64 and not in a clinical "at risk group", the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered tor people in this age grup until then.  This is to ensure that those who are most at risk are vaccinated first.  If you are 50 to 64 and are in a clinical "at risk group" which is eligible for the flu vaccination, for exmaple you have a health condition wihch puts you ar risk from the flu, you will be invited earlier.

THANK YOU

 

Attending a Flu Clinic

The practice will be under significant pressure this year to provide vaccinations for more patients, but requiring additional time for social distancing and PPE/infection control measures.

Please be aware that due to capacity issues some clinics will be held at FICS in the Farnham Centre for Health.

Please support us by following the guidance below, which are designed to protect you and our staff.

You will be asked to confirm that the answer is “no” to the following questions before you attend the Practice (or FICS) for your flu vaccination (if “yes” please call us for advice):

  • Do you have any of the following Covid symptoms: A temperature, a new continuous cough, a loss of taste or smell?
  • Have you reacted to a previous flu jab? 
  • Are you having/recently had chemotherapy or radiotherapy?
  • Are you allergic to antibiotics Gentamycin or Neomycin?
  • Have you recently finished a course of steroids? 

When you attend for your vaccination you should: 

  • Wear a face mask 
  • Do not attend early (or late!) for your appointment – please wait away from the building until your appointment time. 
  • We are operating a one way system - please enter the building by the front door, where you will be checked in by the receptionist and then leave by the back door after your vaccination 
  • Wear clothing that can be easily moved to expose the top of your arm for vaccination. 
  • Avoid touching anything whilst you are in the building. This should be for approximately 5 minutes only. If you think you may have difficulties in standing for the duration, please alert us when booking. 
  • Please leave immediately after your vaccination. We will not be able to deal with any other query at this time. 

Thank you for your assistance in making our flu programme run as smoothly as possible.

For updates on the surgery and coronavirus please see below.

Changes due to the Corona Virus Outbreak

Hollytree Services Update

Due to Covd-19 restrictions we have to change the way that we work. Please note the following surgery updates which may be subject to change at any time in accordance with new guidelines.

All appointments must now be booked over the telephone not at the reception counter.

If you are calling to speak to a Dr, please ONLY call between 8 and 10am and 2.30 and 5pm and be prepared to let the reception team know what it is concerning. The next available G.P. will then call you.

We may send you a text requesting a photo of a wound/rash etc. in order the Dr can view before speaking to you. Should the Dr need to see you for a face to face appointment they will invite you to come into the surgery at an allotted time.

Should you attend the surgery for any reason please wear a face mask or covering, no gloves and sanitise your hands upon entry.

If you are calling for Test Results, please call after 9.30am when we will be happy to assist you.

The Dispensary is available to take calls between 11am and 12.30pm and 3 and 4.30pm ONLY.  Please be aware that we are unable to take request for medication over the telephone. 

The Dispensary will be open for collection of medication between 9 and 12pm and 2.30 and 5.30pm Monday to Friday.

Please do not call the surgery to see if your medication is ready, just allow 5 working days. If we dispense to you and have your mobile number we will text you to say your medication is ready. 

Thank you for your co-operation.       21/07/2020

To contact the Test and Trace freephone line call 119 or click on the link opposite for information on how it works.

 

Seasonal Flu Clinics 2020

Please see the News section of our webiste  24/08/2020

 

 

Welcome to Holly Tree Surgery Online

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It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Holly Tree Surgery

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book/cancel an appointment.

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Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

There is a deciated disabled parking space at the front of the surgery. If you are disabled and need assistance please ring the doorbell or telephone the surgery then someone will come out to help you.  We have a wheelchair if required.

There is a disabled toilet at the surgery. 

Please contact reception if you need any further assistance.

GP Surgery Times

If you are calling to speak to a Dr, please ONLY call between 8 and 10am and 2.30 and 5pm and be prepared to let the reception team know what it is concerning. The next available G.P. will then call you.

NHS Friends and Family